Dictators of financial market trends, solving clients’ questions in the most convenient way

Finance

an office building
4 years

The time spent using the Mark Sign service

Solution

Mark Sign was selected for its modernity, cost-effectiveness, and adherence to legal standards in electronic signatures

29 employees

Who are using the Mark Sign self-service platform 

About the company

BnP Finance” has been a stalwart in the financial sector for over a decade, assisting over 55,000 individuals in obtaining loans for various purposes such as home repair, furnishing, vehicle purchase or repair, loan refinancing, and more. 

Thanks to its innovative approach, “BnP Finance” has successfully amassed a total investment capital of 20 billion throughout its years of operation. Moreover, the company has been a trailblazer, spearheading over 10 fintech projects, shaping and influencing technological trends across the entire financial market. 

Location

Lithuania

Industry

Finance

“Mark ID” services

Signing with an electronic qualified signature and API integration for identification with M. signature or Smart-ID

Number of employees

29 professionals in customer service, sales, marketing, legal, financial management, IT and human resources

Challenge

In the dynamic landscape of the consumer credit market, continuous adaptation to evolving consumer needs is imperative. Our commitment lies in innovating and streamlining the loan application process to make it simpler, more efficient, and, above all, faster. Previously, our business clients would physically visit our office for contract signings—an approach that, given the current pace of life and business demands, is neither convenient nor swift. 

Recognizing the importance of expediting business processes and optimizing resources, we are dedicated to enhancing our internal workflows. Our goal is to seamlessly integrate these improvements into the overall customer experience, ensuring that efficiency and convenience remain at the forefront of our services. 

Markas Krasovskis - CEO of a company BnP Finance

“We have replaced the previously usual in-office contract signing routine for our corporate customers. Current online procedure takes only a few minutes, and we also ensure that our customer service specialists are only a few clicks away in case clients have questions.”

– Markas Krasovskis, CEO of “BnP Finance“

Solution and result

With the Mark sign solution, we use qualified electronic signatures to sign important documents with our partners and customers, as well as employment contracts, leave requests and other documents with our employees daily 

In almost four years of working with Mark Sign, we have found that signing documents has become much quicker and more convenient, and it’s hard to imagine going back to the way things used to be. 

Benefits

Mark Sign privalumai

Cost reduction

Signing contracts electronically virtually eliminates paper, making the budget line for these costs much more modest.

Mark Sign privalumai

Speed

Whereas in the past it could take up to a week to sign a document, it now takes just a few minutes to do so, at a time convenient for all parties.

A contribution to a cleaner environment

Adopting eSignatures is a great step for businesses looking for more sustainable solutions for their operations.

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