About the company
Rödl & Partner, established in Germany in 1977, is a professional audit, accounting, tax, legal and business management consulting firm with 105 offices in 50 countries and 5,500 experts in its field.
This year the firm’s Baltic offices celebrate 30 years of professional success.
Challenge
As technology is changing rapidly, so are consumer habits: more and more people are using online banking every day, paying for parking with a mobile app, and ordering food to go home with a few clicks of a smartphone, so it’s no wonder that many people are trying to solve their favourite bureaucratic or legal issues remotely.
But this new reality has also brought a new threat in addition to convenience – cyber security – which is particularly sensitive in our businesses. Another problem is the lack of appropriate identification tools to ensure that different customers have the same ability to verify their identity and sign documents electronically.
Solution
We were looking for a service provider in Lithuania that could offer us a flexible, reliable, and high-quality electronic signature solution with identity verification capabilities.
However, the reality is that only a small portion of market players offer a qualified electronic signature that is equivalent to a handwritten signature and ensures the full legal validity of a digital document. After evaluating the benefits offered, we chose ‘Mark Sign’ to manage our business processes.
Result
In the 10 months that we have been using this service, we have noticed that all business processes are much more efficient, allowing us to serve our customers much faster, while organisational costs have been significantly reduced.
Good price
Compared to other similar qualified electronic signature platforms, Mark Sign has lower costs.
Simplicity
The solution is simple and user-friendly, whether it is used by Lithuanians or our customers from another country.
High adaptability
To sign documents with a qualified electronic signature, you can use several means of identification, such as Smart-ID, ZealiD, or USB token.